FAQ

Frequently Asked Questions

Business Information
BRAND NAME
π’„π’“π’†π’”π’”π’‚π’π’Šπ’π’†β„’
LEGAL COMPANY NAME
Shenzhen Pinglai Technology Co., Ltd.
OWNER
Hu Pingping
UNIFIED SOCIAL CREDIT CODE
91440300MAEEQHXA5F
BUSINESS ADDRESS
Room 902, No. 20 Zhong'an Road,
Anle Community, Xin'an Subdistrict,
Bao'an District, Shenzhen,
Guangdong Province, China
EMAIL
service@cressaline.com
PHONE
+86 185 356 6717
π’„π’“π’†π’”π’”π’‚π’π’Šπ’π’†β„’ Β· CUSTOMER CARE
Frequently Asked Questions About Jewelry Storage
Find answers about orders, shipping, returns, and your jewelry storage experience.
What products does π’„π’“π’†π’”π’”π’‚π’π’Šπ’π’†β„’ offer?
π’„π’“π’†π’”π’”π’‚π’π’Šπ’π’†β„’ creates elegant jewelry organizers designed to store rings, necklaces, earrings, bracelets, and other treasured accessories.
How long does order processing take?
Orders are normally processed within 2–4 business days after payment confirmation.
How long does delivery take?
Delivery times vary depending on destination and shipping method. Tracking information will be provided after shipment.
Will I receive tracking information?
Yes. Once your order has shipped, tracking details will normally be sent to your email address.
What is your return policy?
Eligible products may be requested for return within 30 calendar days after confirmed delivery, subject to our return policy requirements.
How do I contact customer support?
Email:
service@cressaline.com

Phone:
+86 185 356 6717